Mission Statement

"Provide quality insurance protection and excellent service to our policyholders through teamwork with our independent agents and well-trained staff by promoting the financial health of the company; managing its assets prudently; and providing active leadership and support within the insurance industry and our local communities, thereby preserving the heritage of mutual insurance."

Vision Statement

Midstate Mutual is the insurance company chosen to create sustainable value for our members/policyholders, agents, and employees.

Core Values

Honesty
You can expect fairness and truthfulness in all our business dealings.

Service
"Customer service is not a department, it's an attitude."

Dependability
Makes sure the company is there to serve you in your time of need.

Teamwork
Our independent agent and company staff work as a team to serve you.

Relationships
It's never "business as usual" when you get to know someone.

Excellence
Always striving to do better.

Integrity
Our conduct should always reflect sound, ethical business practices.